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We ship using CourierPost and will email you with your tracking number when your parcel has been shipped. Target delivery is the next business day unless it is a rural delivery which is between 2-3 days. If you are a rural delivery address but haven’t indicated on your order, we will contact you for payment of the additional RD delivery fee.
NZ Post terms and conditions apply to all shipments. During the warmer months of November through March, we are unable to ship temperature-sensitive treats such as Liver Whips and Salmon Squares.
Please ensure you have typed addressee details correctly; we do not take responsibility for orders placed with incorrect shipping details. If for some reason you are not happy with your order, please contact us. We will meet our Consumer Guarantees Act obligations.
We have partnered with the MoveWell massage and yoga studio to bring doga (yoga with dogs) to Christchurch. Our first class is for owners with greyhounds only but we intend on expanding to mixed breed classes early in 2020. Doga is an opportunity for you and your dog to enjoy quality time together; we will have the dogs off-lead in the yoga studio to interact with you and others in a stress-free and fun environment. Both you and your dog will benefit from the relaxation, stretching and bonding time in a fully air conditioned studio.